One
of these days Barclays will do something to impress me. Admittedly the staff in
my local branch of Barclays are non-offensive……but being only marginally more
helpful than the staff in Morrisons is hardly in the ‘impressed’ category.
Anyway, until that great day comes when I’m impressed – and unicorns come
dancing down Darlington High Street to celebrate – I have no choice but to
continue to highlight the continued errors of Barclays ways.
Its
latest consumer faux pas concerns their tax-friendly Cash ISAs. From
Bonfire Night (you couldn’t script it) 1.6million of its customers will see the
interest they receive from their cash ISA reduced as the bank consolidates its
products.
In
total, 11 ISA plans will be done away with and everyone will be stuffed into
its Instant Access Cash ISA (Issue 1) that pays interest of between 1.29% and
1.49% percent depending on how much you have tucked away. That will leave
thousands pretty narked when their current rate is slashed.
And
if Barclays are doing this……what do we think the rest of the High Street Banks
will do?
You
see the bigger issue is not how little Barclays care about their customers……we
all know they don’t. The issue is that we all stand aside, let the banks
dictate to us and it creates a country of spenders not savers.
We
have the worst saving rate of all leading economies in the world. But with
banks offering rates below the rate of inflation…..where is the incentive to
save?
Those
at W1 can increase ISA limits to whatever they want……but it is all worthless
unless we can see a real return on savings.
All
very short sighted……but that’s UK politics for you.
Boringly
predictable
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